Privacy Policy — ASYNCCC

01 — Overview

We keep it simple.

ASYNCC (“we”, “us”, “our”) is a software engineering company based in Kigali, Rwanda. This policy explains what information we collect when you visit our website, how we use it, and what choices you have.

We do not sell your data. We do not run advertising networks. We collect only what we need to run our site and respond to people who reach out to us.

This policy applies to asynccc.com and all pages operated under that domain. If you are a client accessing a project portal or internal tool, a separate data processing agreement governs that relationship.

02 — What we collect

What we collect, and how.

We collect two categories of information: what you give us directly, and what is collected automatically when you visit.

Information you provide:

Your name and email address when you fill out the contact form
The content of messages you send to us
Any information you choose to include in a project enquiry

Information collected automatically:

Browser type, operating system, and device category
Pages visited and time spent on each page
Approximate geographic location derived from IP address (country and city level only)

We do not collect precise location data, payment information, or any biometric data through this website.

03 — How We Use It

Why we collect what we collect.

We use the information we collect for the following purposes:

To respond to enquiries and messages sent through the contact form
To understand how visitors use our site so we can improve it
To diagnose technical problems or errors on the site
To comply with legal obligations where applicable

We do not use your data to build profiles, retarget you with advertising, or share it with marketers. Analytics data is used in aggregate to understand traffic patterns — not to track individuals.

04 — Sharing & Disclosure

We do not sell or share your data.

We do not sell, rent, or trade personal information. We may share data in the following limited circumstances:

Service providers

Third-party tools that help operate the site (for example, analytics or email delivery). These providers are contractually restricted to using data only for the services they provide to us.

Legal requirements

If we are required by law, court order, or government authority to disclose information, we will comply with that obligation.

Business transfers

If ASYNCC merges with or is acquired by another entity, data may transfer as part of that transaction. We will notify you if this occurs.

Outside of these circumstances, your information stays with us.

05 — Cookies

Minimal cookie use.

We use cookies only where necessary for the site to function, and for analytics. We do not use advertising or tracking cookies.

Essential cookies

Required for basic site functionality. Cannot be disabled.

Analytics cookies

Help us understand aggregate traffic. No personally identifiable information is stored. You can opt out at any time.

You can control or delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the site.

06 — Data Retention

We keep data only as long as needed.

Contact form submissions are retained for as long as necessary to respond to your enquiry and for a reasonable period afterwards in case follow-up is needed. We do not retain this data indefinitely.

Analytics data is retained in aggregate form. Individual session data is typically not retained beyond 18 months.

You may request deletion of your data at any time by contacting us directly. See the Contact section below.

07 — Security

We take reasonable precautions.

We use standard security practices to protect data transmitted to and stored on our systems. Our site is served over HTTPS. Contact form data is encrypted in transit.

No method of transmission over the internet is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security. If you believe a security incident has occurred, please contact us immediately.

08 — Your Rights

You are in control.

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you

Correction

Ask us to correct inaccurate or incomplete data

Deletion

Ask us to delete your personal data

Objection

Object to certain types of processing

Portability

Receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at the address below. We will respond within 30 days. We do not charge a fee for reasonable requests.

Residents of the European Economic Area (EEA) have additional rights under the GDPR. If you are located in the EEA and feel your rights have not been respected, you have the right to lodge a complaint with your local data protection authority.

09 — Third-Party Links

We are not responsible for other sites.

Our website may contain links to external sites — for example, links to client project pages, social platforms, or partner organisations. This privacy policy does not extend to those sites.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any sites you visit.

10 — Changes to This Policy

We will tell you when things change.

We may update this privacy policy from time to time. When we do, we will update the “last updated” date at the top of this page.

If changes are significant, we will make reasonable efforts to notify you — for example, by placing a notice on our website. We encourage you to review this policy periodically.

Your continued use of our site after changes are posted constitutes your acceptance of the updated policy.

11 — Contact Us

Questions? Reach out.

If you have any questions about this policy, want to exercise your data rights, or would like to report a concern, contact us directly:

Privacy enquiries

info@asynccc.com

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